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Last updated: July 2026

At Trevorar, we want you to love every purchase. If you are not completely satisfied, you may return eligible items within 14 days of receiving your order.

1. Return Eligibility

To qualify for a return:

● The return request must be made within 14 days after delivery.

● The item must be unused, unworn, unwashed, and in its original condition.

● All original tags and packaging must be included.

● Proof of purchase (order number or receipt) is required.

Trevorar reserves the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

● Underwear

● Swimwear without the hygiene seal

● Earrings

● Gift cards

● Personalized or custom-made products

● Products marked as Final Sale

3. How to Request a Return

To start a return, please contact us at:

Email: returns@trevorarstore.com

Please include:

● Your order number

● Your full name

● The reason for the return

● Photos (if the item is damaged or incorrect)

Our team will respond within 1–3 business days with return instructions.

4. Return Shipping

Customers are responsible for return shipping costs unless:

● The wrong item was sent.

● The item arrived damaged or defective.

● The order was incorrect due to our mistake.

We recommend using a tracked shipping service, as Trevorar is not responsible for lost return packages.

5. Refunds

Once your return is received and inspected, we will notify you by email.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Depending on your bank or payment provider, it may take additional time for the refund to appear.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Email: returns@trevorarstore.com

Include photos of the item and packaging so we can resolve the issue as quickly as possible.

7. Order Cancellation

Orders may only be cancelled before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled but may be returned in accordance with this policy.

8. Exchanges

We currently do not offer direct exchanges.

If you need a different size or color, please return your item for a refund and place a new order.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Trevorar Customer Support

📧 returns@trevorarstore.com

🌐 www.trevorarstore.com